Salon Policy

01

Guest Care & Satisfaction

• Please inform us of any allergies, sensitivities, or health concerns before your service.
• If you would like any adjustments, kindly let us know during your appointment — we are happy to perfect your look.
• Once you leave the salon, it is understood that you are satisfied with your service.

02

Service Guarantee

• Minor fixes must be reported within 24 hours of your visit.
• Repair appointments must be scheduled within 7 days.
• Wear and tear, accidental damage, or improper aftercare may require a service charge.
• All services are non-refundable for change of mind.

03

Appointments

• Please arrive on time for your appointment.
• Guests arriving more than 10 minutes late may need to have their service adjusted or rescheduled.
• This helps us respect the time of all guests.

04

Health & Safety

• Some services may cause temporary nail sensitivity within 24 hours.
• Undisclosed medical conditions or allergies may increase the risk of reactions.
• We are not responsible for reactions caused by undisclosed conditions.
• We follow strict sanitation standards in accordance with provincial health guidelines.

05

Payments

• Payment is required at the time of service.
• All service prices are subject to the current booking menu and salon policies.

06

Personal Belongings

• Please take care of your personal belongings.
• Ongles Beauté 10Vingt & Spa is not responsible for lost or damaged items.

At Ongles Beauté 10Vingt & Spa, your beauty, comfort, and well-being always come first. Thank you for choosing us.